Last Updated: 12 September 2025

At HM Garage Door, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, and protect your information when you visit our website hmgaragedoors.co.nz or use our services.

1. Information We Collect

We may collect the following personal information when you fill out a form or contact us via our website:

• Name
• Phone number
• Email address
• Address (if provided)

We may also collect limited technical information automatically when you visit our website, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Cookies and analytics data

We do not collect sensitive financial data or record calls. Payments for services are handled separately at a later stage.

2. How We Collect Information

We collect your information in two ways:

• Directly through forms (like contact forms or quote requests)
• Automatically through cookies and tools like Google Analytics

3. Why We Collect Your Information

We use your information strictly for business-related purposes, such as:

• Responding to your enquiries or quote requests
• Contacting you regarding our garage door services
• Improving our website and customer experience
• Complying with legal or regulatory obligations

We do not sell or misuse your personal data.

4. Sharing Your Information

We may share your information only in the following cases:

• With third-party service providers (e.g., website hosting, email services, analytics tools)
• With legal authorities, if required by law
• With subcontractors or partners, only if needed to complete your service request

All third parties are expected to respect your privacy and follow applicable data protection laws.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and understand how visitors use our site.

• These may include first-party cookies (set by us) and third-party cookies (e.g., Google Analytics).
• You can control or disable cookies through your browser settings.
• We may use cookies for basic analytics but not for advertising or personal tracking.

5.1 Google Ads & Remarketing

We use Google Ads to promote our services and may implement Google Ads features such as:

• Conversion Tracking
• Remarketing
• Similar Audiences

These features may use cookies and/or device identifiers to serve ads based on your past visits to our website.

6. Data Storage & Security

We take reasonable steps to protect your data:

• Data is stored on secure servers (located in New Zealand or via reputable cloud services).
• We use standard security protocols to prevent unauthorized access.
• Information is retained only as long as necessary to fulfill the purposes described here, unless a longer retention period is required by law.

7. Your Rights

Under New Zealand privacy laws, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your information
• Withdraw consent or object to certain uses
• Opt-out of receiving any promotional communication (if applicable)

To exercise your rights, simply contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or want to make a data request, please contact:

HM Garage Door
📍 Main Highway, Ellerslie, 1069 Auckland, New Zealand
📞 Phone: 0210 838 9875
📧 Email: info@hmgaragedoors.co.nz
🌐 Contact Us Page

9. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last Updated” date above. We encourage you to review this page periodically.

10. Governing Law

This Privacy Policy is governed by the laws of New Zealand. By using our site, you consent to the terms outlined in this policy.